Check Us Out
Who We Are
Smart, Affordable Products
Studio 2 is a well-renowned Online Hair Extensions Store that has continually featured a variety of high-quality and affordable products since day one.
Our passion for excellence has driven us from the beginning, and continues to drive us into the future. The team at Studio 99 knows that every product counts, and strives to make the entire shopping experience as rewarding and fun as possible. Check out our store and special offers, and get in touch with questions or requests.
Our Store Policies
Service as It Should Be
ORDER PROCESSING/SHIPPING/RETURNS|VIRGIN HAIR
Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.
Orders are not processed on weekends and holidays. Products ship within business days. SHIPPING times may take up to 7-14 business days. PROCESSING times takes up to 2 business days.
Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.
Your billing and shipping address must match in order to complete a transaction on this site.
All orders within the US are shipped via USPS with receipt confirmation and insurance. It takes approximately 2-3 business days for orders to be delivered. Orders would be shipped once payment is confirmed and cleared. International orders typically take up to 10 business days for delivery and are shipped via FedEx (Orders to Canada ship via USPS Express). STUDIO 2 Extensions reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.
Refund and Exchange Policy
All sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products. Customers are advised to complete exchange requests within 7 days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way(Original ties must remain in tact as it was received by the customer). Send your Exchanged item(s) including your first name, last name,phone number, your exchange request and original receipt to:
4620 LONGSHORE AVE
PHILADELPHIA, PA 19135-9998
For your protection, we suggest that all exchanges be sent back to us through a traceable postal carrier with signature. We are not responsible for lost items in transit, All Sales are Final on clearance and sale items. No exchanges or returns will be accepted. The customer is responsible for all return freights in a product exchange transactions. Once received and determined to be in resealable form, a store credit would be issued. If the item was purchased during a promotion that has ended, the exchanged/store credit item would not qualify for the promotion in question.
NOTE: DUE TO THE DELICATE NATURE OF LACE CLOSURES, THEY CAN NOT BE EXCHANGED OR REPLACED.